1. Digital Products
Due to the instant delivery and non-returnable nature of our digital products, all sales are final and no refunds will be issued once the product has been delivered.
2. Exceptions
Refunds may be considered in exceptional circumstances:
- Product was not delivered
- Technical issues prevent product activation
- Product significantly differs from description
3. Refund Process
If you believe you qualify for a refund:
- Contact our support team within 24 hours of purchase
- Provide order number and reason for refund request
- Allow up to 5 business days for review
4. Payment Method
If approved, refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider.
5. Cancellation Rights
For EU customers, special cancellation rights may apply as detailed in our Terms of Service under the EU Right of Withdrawal section.